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Return Policy
Please read the policy carefully. We have two different return policies: one bottle return and over stock return.
For one bottle return:
* To save your shipping cost, remove the unused powder and return only the empty bottle to us within 3 months.
* Enclose the invoice. If you cannot find your invoice, please contact us before returning.
* All return shipping must be prepaid; keep the returning record and tracking number in case of a missing parcel.
* (Option) Help us improve our services to you by writing a note of why you want to return the product. We will take seriously your precious opinions.
Overstock return: (If you ordered more than one bottle.)
* There is 15% overstock charge.
* Return product must be within three months, and in good resale condition.
* Pack the items securely in the original package, if possible.
* Enclose the invoice with the returned products. If you cannot find your invoice, please contact us before returning.
* All return shipping must be prepaid; keep the returning record and tracking number in case of a missing parcel.
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